Your privacy is our priority. Learn how wdboos collects, uses, and protects your personal data in accordance with Malaysia's Personal Data Protection Act 2010 (PDPA).
Six core principles that guide how we handle every member's personal data.
All your personal data and financial transactions are protected with 256-bit SSL encryption — the same security standard used by Malaysia's leading banking institutions.
Wdboos does not sell, rent, or trade member personal data to third parties for marketing purposes. Your data belongs to you — we only use it for the purposes you have consented to.
All personal data handling at wdboos complies with Malaysia's Personal Data Protection Act 2010. You have full rights to access, correct, and request deletion of your data.
Your data is stored on servers protected with strict access controls. Only authorised staff with a need-to-know basis can access member personal information.
Wdboos is committed to being transparent about the data we collect and how it is used. This policy is written in clear, straightforward language — not filled with confusing legal jargon.
You have the right to access, correct, transfer, or request deletion of your personal data. Contact our team and we will process your request within 14 working days.
Please read carefully to understand your privacy rights.
This Privacy Policy describes the privacy practices of wdboos regarding the collection, use, disclosure, and protection of personal data you provide to us when using the wdboos platform, website, and mobile app.
This policy applies to all registered members, website visitors, and anyone who interacts with the wdboos platform through any channel — whether via web browser, Android app, iOS app, or our customer support channels.
As a platform operating for the Malaysian market, wdboos complies with the Personal Data Protection Act 2010 (PDPA) and its implementing regulations. We take this responsibility seriously and are committed to ensuring your personal data is handled in the most responsible manner.
Wdboos only collects data necessary to deliver quality services, meet legal requirements, and ensure platform security. The following are the categories of data we collect:
| Data Category | Example Information | Primary Purpose |
|---|---|---|
| Identity Information | Full name, date of birth, IC/passport number | Identity verification (KYC), fraud prevention |
| Contact Information | Email, phone number, address | Account communications, security notifications |
| Financial Data | Deposit records, withdrawal records, payment methods | Transaction processing, AML compliance |
| Technical Data | IP address, device type, operating system, browser | Account security, fraud detection |
| Activity Data | Game history, game preferences, play time | Experience personalization, responsible gaming |
| Communication Data | Support chat logs, complaint tickets, feedback | Service improvements, complaint resolution |
Wdboos does not collect sensitive information such as medical details, religious beliefs, political views, or sexual orientation under any circumstances.
Every piece of data we collect has a clear purpose. wdboos does not use your data for unrelated purposes without your explicit consent.
Your gaming activity data is used to monitor play patterns and detect early signs of problem gambling. This allows us to reach out or suggest responsible gaming tools when needed — solely for your well-being.
Wdboos understands that your trust depends on how we handle your data. We do not share your personal data at will. Data disclosure only occurs in limited situations and for legitimate reasons.
We share necessary data with third-party service providers who help us operate the platform — including payment processors, game providers, and technical infrastructure services. All providers are bound by strict confidentiality agreements and may only use shared data for specified purposes.
Wdboos may be required to disclose your personal data to authorities where mandated by Malaysian law — for example, to Bank Negara Malaysia, the Malaysian Anti-Corruption Commission (MACC), or the police in financial crime investigations. In such cases, we will comply with court orders or valid legal directives received.
In the event of a merger, acquisition, or asset sale, member personal data may be transferred as part of that transaction. You will be notified in advance and have the right to withdraw your consent.
The wdboos website and app use cookies and similar technologies to enhance your experience and ensure the platform functions properly.
You can manage cookie settings through your web browser. However, disabling essential cookies may affect platform functionality.
Wdboos only retains your personal data for as long as necessary to fulfil the purpose for which it was collected, or as required by law.
Once the retention period expires, data will be securely deleted or anonymised so it can no longer be linked back to you.
As a data subject under PDPA 2010, you have the following rights regarding your personal data held by wdboos:
Request a copy of the personal data we hold about you.
Correct inaccurate or incomplete data.
Request data deletion under certain conditions as permitted by law.
Object to data processing for specific purposes such as direct marketing.
Receive your data in a machine-readable format.
Request that we limit how we process data in certain situations.
To exercise any of the above rights, please contact our privacy team by email at [email protected] or via live chat within the platform. We will process your request within 14 working days.
Wdboos continually invests in security infrastructure to ensure your personal data is always protected against unauthorised access, use, or disclosure.
The wdboos platform is strictly for adults aged 18 and above. We do not knowingly collect personal data from individuals under the age of 18.
If we determine that we have collected personal data from a minor without parental or guardian knowledge, we will take immediate steps to delete that data and close the associated account. Parents or guardians who believe their child has registered at wdboos are asked to contact us immediately.
Wdboos reserves the right to update this Privacy Policy from time to time to reflect changes in our practices, technological requirements, or applicable laws. When material changes are made, we will:
Continued use of the platform after such notice is deemed acceptance of the updated terms. If you do not agree with the changes, you may close your account and request data deletion according to the procedures stated in section 7.
Create a wdboos account with full confidence that your personal data is protected to the highest standards. Our platform is secure, fair, and transparent.
By registering, you agree to the wdboos Privacy Policy and Terms of Use.